Team Operations App

Designed and built operations software to manage multi-year contracts for dozens of clients, including account management, forecasting, invoicing, payroll, and human resource allocation and utilization

Added features and updates over many years to make it more intuitive, collaborative, and efficient so colleagues had the information they needed at their fingertips

Implemented automations to streamline routine tasks and catch errors, as well as notify and prompt team members at key points in the workflow

Designed record templates for common contracts to expedite the proposal process that automatically generate associated team allocation, invoice, and contract milestone records

Added permissions and user-specific views

Provide ongoing training and assistance to team members